How it works
Documents
Tools
Contact Us
Login
Get Started
Documents
Customise Document
Go back
Website Terms & Conditions (Providing Products)
Answer the following questions to generate your customised document. Your document is provided to you in a Microsoft Word format, allowing you to make changes if you wish.
Website Details
*
What is the name of the company, business or person who owns the website?
if a company include Limited
*
If you require customers to register will you refer to them as 'Members' or 'Registered Users'?
Members
Registered Users
None (i.e. customers are not required to register)
On registration do you provide a member/registered user with any other unique identifier other than a password?
Yes
No
What is that indentification?
e.g. account number, keyword.
On registration do you provide a member/registered user with any other unique identifier other than a password?
Yes
No
What is that indentification?
e.g. account number, keyword.
*
Is your information intended for residents in New Zealand only?
Yes
No
*
If your prices change do you reserve the right to cancel the order or will you fulfil the order at the original price?
Fulfil the order
Right to cancel order
*
Does your website provide hyperlinks to any other website?
Yes
No
*
Do you wish to permit users to link to your site?
Yes
No
Is such linking permitted with or without your consent?
with
without
*
Do you seek comments or other information from users of your website?
Yes
No
*
Does your website host third party material such as advertisements or endorsements?
Yes
No
Product Order Details
*
Do you wish to limit your product sales to within New Zealand only?
Yes
No
This template expressly provides that packaging and postage will be an additional charge calculated at time of purchase. We recommend you have a webpage setting out costs of packaging and postage throughout New Zealand.
*
Are your prices inclusive or exclusive of GST?
inclusive
exclusive
*
Within how many days do you undertake to accept or reject a customer's order?
e.g. seven (7)
*
Do you wish to include a no-cancellation policy once an order has been submitted?
Yes
No
*
Do you provide an insurance option for delivery of product/s when customers place an order?
Yes
No
This template provides that in the event of such cancellation, you immediately refund them the total amount previously debited
*
Do you wish to include a cancellation provision where there has been an incorrect price listing, product description or image?
Yes
No
Do you offer to reimburse the customer or replace any faulty/damaged product?
replace
reimburse
*
Do you undertake to exchange an undamaged & unused product after purchase?
Yes
No
This template provides that while you offer an exchange, you do not give refunds.
Within how many days after purchase will you accept return of undamaged goods for exchange?
e.g. ten (10)
The template provides that proof of purchase will need to be provided.
*
Do you have stores throughout New Zealand where faulty, damaged or undamaged product may be returned?
Yes
No
"Force Majeure" means any act, circumstance or omission over which parties could not reasonably have exercised control.
*
If a Force Majeure event causes delay, how long must the delay be for you to be able to terminate this agreement?
e.g. thirty (30) days
*
In such an event how long would be the notice provided by you?
e.g. seven (7) days